The Importance of Being Earnest
When you are offered a free massage, and you're actually being sold a credit card with hidden costs. When your insurance agent forgets to mention commissions that will eat up your retirement savings. When his industry invents a whole new language to intricate a simple issue that can be perfectly described with simple, proper words. When your cable company offers free channels for three month, and then, without warning they charge you big money for shows you don't watch anyway. Then you are being lied. You are being robbed.
There is some kind of violence, of abuse, in the way most companies conduct business with us. They feed you wrong or incomplete information, they prompt you to take immediate decision on fields that are new to us, and a prudent time afterwards they claim you agreed to terms you couldn't have even understood, much less agreed.
They largely stream their sweet talk, but they are not ready to sign a bit. Signing is the victim's role. Signing a twenty pages legal contract for a mobile phone, that doesn't include the price you were verbally offered.
Since the Industrial Revolution, Capitalism has empowered simple citizens with the ability to decide, to work for money and buy with that money whatever they wanted from whoever they wanted. Trick and lie was not part of the game, but a misconduct subject to punishment. How we let it become the norm, I don't know.
But never before we have been so much able to fight them. The terms they are not ready to put on writing is being recorded with a device that every other teen keeps hanging from his ears. The hidden camera is watching them. And we are not depending on yellow TV shows to uncover them anymore. The Internet is here to spread their shame, to tell everybody that we do care, that we will buy from anybody but them, and if they are everyone, then not buying is an option.